Experiencing Issues with Tapcart Careers Page
Tapcart Mobile Apps Operational
90 days ago
99.97 % uptime
Today
Tapcart Merchant Dashboard Operational
90 days ago
99.99 % uptime
Today
Push Notifications ? Operational
90 days ago
100.0 % uptime
Today
Tapcart Analytics Operational
90 days ago
100.0 % uptime
Today
Integrations API Operational
90 days ago
100.0 % uptime
Today
Tapcart Careers Page Partial Outage
90 days ago
98.66 % uptime
Today
Shopify API & Mobile Operational
Shopify Storefront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Resolved - Fix has been deployed successfully. Tapcart apps are now fully operational and Custom Blocks are able to use the Custom Blocks SDK Version 1.5 with no issues.

We will continue monitoring our systems to ensure the fix persists and no other issues come up.

Dec 7, 01:38 UTC
Monitoring - The root cause has been identified with our Custom Blocks SDK version 1.5 -- Tapcart pushed out a fix for this issue at approximately 4:50 and is waiting for any cached data on the server to be cleared.

We are now monitoring the situation closely.

Dec 7, 00:58 UTC
Update - Dashboard access is now operational.

Some Custom Blocks are still experiencing issues, and we have identified the root cause and the fix for this. We are working on an over-the-air deployment to revert any breaking changes.

Dec 7, 00:23 UTC
Identified - At approximately 3:50PM PST merchants reported having limited access to the dashboard. The experience reported was pertaining to being prompted to subscribe to the Tapcart service.

We identified the root cause of the issue at approximately 4:00PM PST and began work on a fix.

Some Custom Blocks and Developer Tools functionality also experienced an outage. We are looking to solve these ASAP.

Dec 7, 00:12 UTC
Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.